Training Courses

BLC Cert III Customer Engagement

BSB30215 Certificate III in Customer Engagement

What is customer engagement? When it comes to customer engagement, it’s no longer good enough to just think about the monetary value of the relationships ...Read more

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Certificate IV Customer Engagement BLC

BSB40315 Certificate IV in Customer Engagement

Handle challenging customer service situations with confidence Our Certificate IV in Customer Engagement will expand on your existing customer service skills, giving you the ability ...Read more

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BLC Cert IV Business Admin Course

BSB40515 Certificate IV in Business Administration

Dreaming of a new career direction or looking to progress further in your current job? Our Certificate IV in Business Administration will develop your administrative ...Read more

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BLC Cert IV WHS Course

BSB41415 Certificate IV in Work Health and Safety

Why study WHS? Learn how to keep staff safe and advance your career. This course reflects the increasing importance to industry of having access to ...Read more

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BLC Cert IV leadership management course

BSB42015 Certificate IV in Leadership and Management

Develop your leadership potential while improving your management skills This qualification will teach you how to monitor health and safety, implement an operational plan, manage ...Read more

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BLC Diploma leadership management

BSB51915 Diploma of Leadership and Management

Transition into a leadership position with all the management skills you need The best leaders are the best learners. Therefore the more you are engaged ...Read more

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BLC Conflict resolution course

Conflict Resolution Course

Conflict is inevitable, in the workplace and life, but it does not have to stand between you and professional or personal growth. Anyone can gain ...Read more

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BLC Effective Communication

Effective Communication Course

Effective Communication is the key to success for any relationship. Lack of communication is the number one reason relationships fail, so why would we not ...Read more

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BLC Emotional Intelligence

Emotional Intelligence Course

This is an interactive workshop which provides participants with an awareness and understanding of Emotional Intelligence, and how it can add to their personal and ...Read more

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BLC experienced supervisors course

Experienced Supervisors Course

This course is jam packed with tools and activities that will help anyone who is in the position of leading others. Whether it be at ...Read more

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BLC Negotiation Skills

Negotiation Skills Course

Whether you are negotiating a million dollar deal, or buying a house or a car, negotiating is a skill needed for success in today’s world. ...Read more

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BLC Project Management Basics

Project Management Basics Course

Project Management Basics follows the practices of PMBOK (the Project Management Body of Knowledge) widely used and practiced globally. This program provides an introduction to ...Read more

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BLC safety for supervisors course

Safety for Supervisors – 1 Day Course

This course aims to provide a deeper understanding of your potential role for participating in continual improvement of safety performance and behaviour in the workplace. ...Read more

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BLC safety for supervisors course

Safety for Supervisors – 2 Day Course

This course aims to provide a deeper understanding of your potential role for participating in continual improvement of safety performance and behaviour in the workplace. ...Read more

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Successful Presentations Course

Whether you are looking for skills to be able to present to an executive board, provide a talk to your staff, or be an MC ...Read more

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BLC Cert IV Project Management Practice

Traineeships

Our current traineeships include: BSB30215 – Certificate III in Customer Engagement BSB40315 – Certificate IV in customer Engagement BSB40515 – Certificate IV in Business Administration ...Read more

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BLC Diploma Work Health Safety

Supervisor Toolbox Course

This course is a fun and interactive two day program designed to give new and existing supervisors a basic toolbox to manage their role. This ...Read more

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BLC Time Management

Time Management Course

Our workshop explains the fundamentals of time management, understanding the value of time, using proven ways to get the most out of each day, balancing ...Read more

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  • Corina is a very knowledgeable lecturer / leader in her field of work.

    Stevo
    Experienced Supervisors
  • Brilliant course I would highly recommend it.

    Felicity
    Conflict Resolution
  • Awesome training facility.The entire course was engaging and really gave me an introduction into Emotional Intelligence.

    Jules
    Emotional Intelligence
  • Wonderful course

    Anonymous
    Conflict Resolution
  • The support I received throughout my training and after ..... was very much appreciated. Having the trainer available to talk to when I needed, really helped me complete my training.

    Cait
    Certificate IV in Customer Engagement
  • Great hands on learning.

    James
    Experienced Supervisors
  • Great venue, excellent trainer and great resources. I found my course highly engaging and loved the group activities.

    Anonymous
  • I loved attending my short course, the content was great and the trainers knowledge was amazing. Just a great course which gave me the tools and information I needed.

    Tarryn
  • .... the online system is simple, efficient and easily understood. The trainers and assessors were prompt and professional .... I would recommend the Business Leadership Centre to others.

    Stevie
    Certificate IV in WHS
  • Great training in a nice environment. Highly recommend.

    Lisa
    Time Management
  • The online system is so easy to use, it all flows and is explained very well ..... being able to contact my trainers at any time was also very helpful.

    Rhonda
  • Very clear and enjoyable course. Highly recommended.

    Anonymous
    Supervisor Toolbox
  • Great pace, clear concise information. Good reference material too.

    Pam
    Time Management
  • Very relevant and engaging. Instructor was great and well prepared.

    Toleea
    Experienced Supervisors
  • Ian is a fantastic trainer who is able to inject humour ..... is very relate-able and structures his course around real life experiences, always getting all team members involved....

    Tanya
    Conflict Resolution & Time Management
  • Love the online system. It was easy to use ..... and easy to contact my trainer. I loved having the continual support ..... I would highly recommend BLC

    Anonymous
  • I learnt so much about myself and how I learn through putting Debi’s strategies in place. ...develop new skills and then share them ... in the workplace.

    Krystyn
    Traineeship
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