Conflict Resolution Course

Conflict is inevitable, in the workplace and life, but it does not have to stand between you and professional or personal growth. Anyone can gain the expertise to manage and resolve conflict in productive ways. This course will provide you with an understanding of the causes, stages and behaviours surrounding conflict in the workplace, as well as steps and strategies to attaining positive outcomes.

Fees:

$450 per person

Duration:

2 days

Student Information

Learning Outcomes:

  • Identify major factors that contribute to conflict
  • Recognise early warning signs of deteriorating workplace relationships
  • Implement appropriate initial responses to workplace conflict and disputes
  • Identify factors that can impact on your ability to deal with conflict
  • Resolve conflict using conflict resolution methods

This course is designed for:

We are all faced with difficult situations on a daily basis, whether it is work, home or general socialising. This course would be ideal for absolutely anyone from anywhere.

Gallery

  • Wonderful course

    Anonymous
    Conflict Resolution
  • I loved attending my short course, the content was great and the trainers knowledge was amazing. Just a great course which gave me the tools and information I needed.

    Tarryn
  • Great hands on learning.

    James
    Experienced Supervisors
  • Awesome training facility.The entire course was engaging and really gave me an introduction into Emotional Intelligence.

    Jules
    Emotional Intelligence
  • Very relevant and engaging. Instructor was great and well prepared.

    Toleea
    Experienced Supervisors
  • Ian is a fantastic trainer who is able to inject humour ..... is very relate-able and structures his course around real life experiences, always getting all team members involved....

    Tanya
    Conflict Resolution & Time Management
  • Corina is a very knowledgeable lecturer / leader in her field of work.

    Stevo
    Experienced Supervisors
  • The support I received throughout my training and after ..... was very much appreciated. Having the trainer available to talk to when I needed, really helped me complete my training.

    Cait
    Certificate IV in Customer Engagement
  • Great training in a nice environment. Highly recommend.

    Lisa
    Time Management
  • Love the online system. It was easy to use ..... and easy to contact my trainer. I loved having the continual support ..... I would highly recommend BLC

    Anonymous
  • The online system is so easy to use, it all flows and is explained very well ..... being able to contact my trainers at any time was also very helpful.

    Rhonda
  • Very clear and enjoyable course. Highly recommended.

    Anonymous
    Supervisor Toolbox
  • Brilliant course I would highly recommend it.

    Felicity
    Conflict Resolution
  • Great venue, excellent trainer and great resources. I found my course highly engaging and loved the group activities.

    Anonymous
  • .... the online system is simple, efficient and easily understood. The trainers and assessors were prompt and professional .... I would recommend the Business Leadership Centre to others.

    Stevie
    Certificate IV in WHS
  • I learnt so much about myself and how I learn through putting Debi’s strategies in place. ...develop new skills and then share them ... in the workplace.

    Krystyn
    Traineeship
  • Great pace, clear concise information. Good reference material too.

    Pam
    Time Management
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